She goes on to mention the portion hasn't arrived and I would want an alignment. I informed her that I asked to hold that off until eventually Friday when I receives a commission. But prior to I could discuss One more word I had been RUDELY interrupted by Lily all over again stating they would not fix my vehicle until finally I received the alignment. I told her to simply call me in the event the portion arrived because I was so offended with how she spoke with me. The good news is I named other sites close to and found a store to perform the perform with no alignment but knowledgeable if I did, it might cost $fifty five. Which was good cost and I was ready to get alignment.
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January 23, 2018 at eleven:28 am Firestone Situated on 4330 Shaw Ave in FresnoCA. Has become practically nothing but difficulty and a whole disaster. I wished new tires, oil improve, and new wipers. Took two days to lastly receive the tires following an entire mess and was charged for many of the work only to discover I did not receive a oil improve or new wipers had to take it back again.
He tried to do many things for getting my automobile mounted but I had been so upset by Lily that I never ever desire to go there all over again. You should ensure one thing is finished for him with regard to how he will work. He is rather sort and answered any questions I had. He really should be The shop supervisor and NOT Lily because she's Evidently missing buyer service techniques. For any one who has worked in client service all my Doing work vocation, she is among the worst I have noticed.
I refrained from driving until eventually I needed to generate the thirty miles into town to get them securely changed.. ONLY being told. “oops, our mistake, sorry bye”
On August 9th, we experienced my truck towed on to the Firestone in Laci, New Jersey, immediately following the breakdown. The vehicle was within their possession for 2 times. Soon after checking out the truck, the mechanic described that what he must take care of would Price tag a total of $1,298.06, which we did not count on, but we recognized that to be able to provide the car running yet again, this was destined to be essential. At some time, we didn't have The cash available, so we opened a credit rating line with Firestone so as to cover the expenditure.
November 14, 2016 at 9:37 am I am so reference fed up Using the bad top quality pieces as well as the Awful mechanics at Firestone. Brake pads, While new, are squeaking For the reason that working day they were being put on. They'd the nerve to inform me it’s for the reason that I park my auto during the garage and there is dust within the pads. They squeak all day long lengthy regardless of where by my car is parked. Took motor vehicle for Test on my tire which keeps heading flat but the mechanic couldn’t find a thing.
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April ten, 2016 at 7:forty eight pm I go to this website had my 2004 Saturn Ion go now towed into a Firestone MasterCare site in Santa Ana, California, on March 9th. It experienced died within the road that night. The next day, their store known as me expressing the starter required to be replaced. I thought it would be the alternator, due to the fact my car missing energy as I had been driving. I used to be informed the starter and battery were Okay. I allow them to set in a different starter anyway, and picked up the car the following day.
As I arrived, worker’s gathered even more info (mileage and VIN variety, and so forth.) right before getting motor vehicle back again to service… also giving excellent courteous checks on motor vehicle page and all fluids fill-ups, and many others. I used to be rather pleased of the offer you and gracious my safety was remaining so cared for.
Up to I like Firestone for the majority of maintenance and repairs, I wouldn't carry my Acura TL in for a head task and valve replacements even when I needed it. This was major hurt and the repairs should have been performed (and my automobile tuned) by an Acura specialist. None of the function was needed when I arrived and I did not come to Firestone to own this type of perform finished.
We obtained there late as well as code didn't work to have in, but they responded promptly and got us to the residence. maintainance showed up early another early morning and every thing was straightened out with no trouble!
I questioned him to explain to me why he couldn't switch the tire index and he mentioned, brief staffed, closing for a gathering and when I explained, but my child is driving on a donut how do you know his donut is alright if you didn’t even look at his tire, you just turned him away, his response was a donut can get you to definitely stage A to issue B. This guy was a total a-hole. I requested him could he not less than ensure another area that was open til 7pm experienced the tire we needed, and he refused to check. This male has to be dealt with by upper administration. I hope anyone from company reaches out to me pertaining to this make any difference. I have emailed company at the same time. Avoid Firestone on 8t Road.